This privacy notice tells you what to expect when Michael Eddison Financial Solutions collects personal information. It applies to information we collect about:
When someone visits http://eddisonfinancial.co.uk/ we do not make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
What are Cookies?
Cookies are small amounts of information which some websites store on your computer to make it easier for you to log on to and use them during future visits. In reality, a cookie is a small text file which is stored by the user's browser and contains data, not code, so it can't contain a virus or spyware. This doesn't mean that all cookies are harmless in intent, but they can only ever store information. This website uses the following Cookies detailed below:-
We assume that by accessing this website, you accept the way that we use cookies. However, if you have any reason for concern, you can contact us here. You can also change your Cookie settings in your browser at any time. For more information on how to do this, please click here.
How we use your information
We use 'analytical' cookies on this site to allow us to monitor website traffic and analyse how visitors use it via Google Analytics. This service tracks information about how visitors interact with the site, including the number of visitors to our website, where visitors have come to the website from, and the pages they visit. We use this information to help us improve our website.
Such information will not identify you personally as it is merely statistical data about our visitors and their use of our website. This statistical data is completely anonymous and does not identify any personal details whatsoever.
All computers have the ability to decline cookies. You can configure your web browser to refuse cookies, or to be informed if a cookie is set. You can find out how to do this by clicking "help" on your browser menu.
By using our website, you agree that we can place these types of cookies on your device If you wish to find out more about cookies visit www.allaboutcookies.org.
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide.
We will keep personal information contained in complaint files in line with our retention policy. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.
Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.
Michael Eddison Financial Solutions offers various services to the public.
We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have subscribed to any of our services to carry out a survey to find out if they are happy with the level of service they received.
When people do subscribe to our services, they can cancel their subscription at any time and are given an easy way of doing this.
When individuals apply to work with us, we will only use the information they supply to us to process their application. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law.
Once a person has taken up employment, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Netmatters has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.
In many circumstances we will not disclose personal data without consent. However when we investigate a complaint, for example, we will need to share personal information with the organisation or individual concerned and with other relevant bodies.
There are also circumstances where we can pass on personal data without consent for example, to prevent and detect crime and to produce anonymised statistics.
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
Netmatters tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulation. If we do hold information about you we will:
give you a description of it;
tell you why we are holding it;
tell you who it could be disclosed to; and
let you have a copy of the information in an intelligible form.
To make a request to us for any personal information we may hold, you need to put the request in writing and either address it to us at the address provided below, or email us.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us.
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
We keep our privacy notice under regular review. This privacy notice was last updated on 18 May 2017
If you want to request information about our privacy policy you can email us or write to us.